Privacy policy

Gem Mint Co Privacy Policy

Effective Date: July 14, 2026

Gem Mint Co ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products or services, or communicate with us.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information processed through our secure payment providers

Order Information

  • Products and services purchased

  • Order history

  • Shipping details

  • Restoration service information related to your submitted trading cards

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and similar technologies

  • Website usage and analytics data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide card restoration services

  • Communicate about your orders

  • Respond to customer service requests

  • Improve our website, products, and services

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send promotional emails if you have opted in

Payment Information

Payments are securely processed by third party payment providers. Gem Mint Co does not store your complete credit or debit card information on our servers.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, remember your preferences, and help us improve our services.

You can disable cookies through your browser settings, although doing so may affect certain website functionality.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties when necessary to:

  • Process payments

  • Ship orders

  • Provide website hosting and analytics

  • Comply with applicable laws

  • Protect our legal rights

These third parties are only given the information necessary to perform their services.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmitting information over the internet or storing electronic data is completely secure.

Data Retention

We retain your information only as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to your information

  • Request correction of inaccurate information

  • Request deletion of your personal information when permitted by law

  • Opt out of marketing communications at any time

Third Party Services

Our website may contain links to third party websites or use third party services. We are not responsible for the privacy practices of those third parties.

Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact Gem Mint Co through the contact information provided on our website.