Refund policy
Gem Mint Co Refund Policy
Effective Date: July 14, 2026
At Gem Mint Co, we take pride in providing professional trading card restoration services. Please review our refund policy before placing an order.
Card Restoration Services
All purchases for card restoration services are final.
Because restoration work reserves time and resources, we do not offer refunds once a service has been purchased or completed.
If you decide not to use your purchased restoration on the original card, you may transfer the unused service to another card of equal or lesser service value before the restoration has been completed. Contact us before sending your cards if you would like to make this change.
Once restoration work has begun or has been completed, the service is considered fulfilled and is no longer eligible for a refund, credit, or transfer.
Digital Products
All sales of digital products, including but not limited to downloadable files, guides, templates, and other digital content, are final.
Due to the nature of digital products, no refunds, returns, or exchanges will be provided after purchase.
Exceptions
Refunds will only be considered if required by applicable law or in the event of a billing error, such as being charged multiple times for the same order.
Contact Us
If you have any questions regarding this policy or need assistance with your order, please contact us before purchasing or shipping your cards.